A loud bang from your garage, and now the door won't budge. It's almost certainly a broken torsion spring. Here's what to do — and what not to do — as an Ottawa homeowner.
Step 1: Do Not Try to Operate the Door
A garage door with a broken spring can weigh 200–400 lbs with no counterbalance. Operating it manually or with the opener can cause serious injury or damage the opener motor. Disconnect the opener and leave the door where it is.
Step 2: Visually Confirm the Break
Look at the horizontal metal bar above your door. You'll see one or two coiled springs. A broken spring will have a visible gap in the coil. If both look intact, the problem may be your cables or opener instead.
Step 3: Call a Professional
Torsion springs are under hundreds of pounds of tension. DIY spring replacement is one of the leading causes of serious garage door injuries. In Ottawa, Ottawa - GDR can typically arrive within 90 minutes and complete the repair in under an hour.
How Much Will It Cost?
Spring replacement in Ottawa runs $220–$350. We always recommend replacing both springs when one fails. The repair typically takes 45–60 minutes. We carry all spring sizes on every truck so there's no ordering delay.
Can I Use the Side Door in the Meantime?
Yes — use your home's side or back entry if possible. If your car is stuck inside, call us and we can manually disengage the door safely as part of the service call.
NEED A GARAGE DOOR REPAIR IN OTTAWA?
Same-day service across all Ottawa. Free diagnosis. Upfront pricing. 5.0 ★ Google rating.
Call (613) 617-4238